SHIPPING POLICY
A. Introduction
This Shipping Policy explains the shipping terms and conditions for products purchased through the Travelizer LLC ("we," "us," or "our") website located at https://travelizer.pro ("Website"). By purchasing products from our Website, you agree to this Shipping Policy.
B. Shipping Destinations
We ship products both domestically and internationally.
C. Shipping Carriers and Options
We use the United States Postal Service (USPS) as our primary shipping carrier. For international shipments, we use USPS First-Class Package International service.
D. Shipping Rates
We offer free shipping for all domestic destinations. For international shipments, shipping rates are calculated based on the USPS Calculated Rate.
E. Handling Time
Our handling time is typically 1-2 business days. This is the time it takes for us to process and dispatch your order.
F. Customs, Duties, and Taxes
For international shipments, customers are responsible for any customs, duties, and taxes that may be applicable upon delivery. Travelizer LLC is not responsible for any fees or delays due to customs.
G. Shipping Restrictions
We reserve the right to restrict shipping to certain countries, regions, or addresses due to local regulations, carrier limitations, or other reasons. We will notify you if we are unable to ship your order to your provided shipping address.
H. Contact Information
If you have any questions or concerns about your shipment, please contact us at: info@travelizer.pro
REFUND & RETURN POLICY
A. Introduction
This Refund and Return Policy ("Policy") explains the terms and conditions under which Travelizer LLC ("we," "us," or "our") accepts, processes, and manages refunds and returns for products purchased through our website located at https://travelizer.pro ("Website").
B. Refund and Return Eligibility
To be eligible for a refund or return, you must meet the following criteria:
The request for a refund or return must be submitted within a specified time frame from the date of purchase (e.g., within 30 days).
The product must be in its original packaging, unused, and in the same condition as when you received it.
You must provide a receipt or proof of purchase.
C. Refund and Return Process
To request a refund or return, please follow these steps:
Contact us at info@travelizer.pro with your request.
Provide the necessary information, including your name, email address, purchase details, and reason for the refund or return request.
If your request is approved, we will provide instructions for returning the product. You may be responsible for shipping costs.
Upon receipt and inspection of the returned product, we will process the refund to the original payment method within a specified time frame (e.g., within 14 days of approval).
D. Exchanges
If you received a defective or damaged product, we may offer an exchange for the same item. To request an exchange, follow the process outlined in the "Refund and Return Process" section above.
E. Exceptions and Exclusions
Certain products may be excluded from this Refund and Return Policy, including but not limited to:
Customized, personalized, or made-to-order products.
Perishable goods or products with a limited shelf life.
Products marked as non-returnable or non-refundable.
F. Updates and Contact Information
We may update this Refund and Return Policy from time to time. We will notify you of any changes by posting the new policy on our Website. If you have any questions or concerns about this Refund and Return Policy, please contact us at: info@travelizer.pro
Last updated: 18 April 2023